Semi-dedicated Plans
24/7/365 Tech Support

An Easy–to–Navigate Help Center Section

The Help Center section built into our Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed at resolving any common issue that you may possibly have, they are written by our support team of skillful techs.

Educational Video Clips

For all of you who wish to learn how to remedy a frequently experienced problem by watching a how–to video, we have added a selection of video tutorials to our Hosting Control Panel. All the tutorials are very short and simple to follow. They offer step–by–step presentations of various web site administration tasks.

A 1–Hour Ticket Response Guarantee

All semi–dedicated servers are backed up by a 24/7/365 customer care service and feature a 60–minute response time guarantee. Our capable techs will be available to you 24–7–365 and will settle any issue that you could possibly face within maximum 1 hour after the technical support ticket submission. In most cases, a response will be provided to you within twenty minutes.