Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center section built into our Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed at resolving any common issue that you may possibly have, they are written by our support team of skillful techs.

  • Top quality support service
  • Educational Video Clips

  • For all of you who wish to learn how to remedy a frequently experienced problem by watching a how–to video, we have added a selection of video tutorials to our Hosting Control Panel. All the tutorials are very short and simple to follow. They offer step–by–step presentations of various web site administration tasks.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24/7/365 customer care service and feature a 60–minute response time guarantee. Our capable techs will be available to you 24–7–365 and will settle any issue that you could possibly face within maximum 1 hour after the technical support ticket submission. In most cases, a response will be provided to you within twenty minutes.