1 hour ticket response
Timely assistance is our highest priority and this is the reason why we’ve got a team of knowledgeable customer support engineers who are prepared to provide a rapid reply to any question that you might have. Just submit your technical support ticket from the Hosting Control Panel and we will reply within 60 minutes in the worst case scenario. Actually, we work hard and aim for a 20–minute trouble ticket response time.
A Top–Quality Client Care Service
Each member of our customer care team has lots of years of experience in the cloud plans world and most of them have been with us for at least 5 years. They are all prepared to respond to all your requests in the most efficient way possible.
A User–Friendly Help Section
To help you get a quick tip on how you can use a specific feature, we have integrated a very intuitive Help section in our Hosting Control Panel. You can search through an enormous selection of web hosting account administration articles and website management articles, take a look at the F.A.Q. library or check out our instructional video tutorials.